Within the past 3 months, I have been working with Accenture’s Innovation Hub in Singapore to focus on developing new demo asset business case, and facilitate client workshops. The Innovation Hub is a physical space where we host client workshops, and showcase demos on how Digital can transform businesses. But keep in mind, that we are not R&D focused. We’re focused on building a business case that caters to business needs. You won’t find a technology that’s just ‘cool’ in our hub. You’ll see stuff that has business value first and foremost.
Last week, I had the great chance to deliver a demo and presentation to our Accenture’s Africa & Asia Pacific leadership on how the connected worker looks like in the near future, empowering industrial employees to be safer and more productive. Although the technology have been introduced since quite a while back, we’re just entering the phase of mass adoption and scalability.
The technology that I showcase in this occasion are a combination of smartglasses by Vuzix, IoT sensors installed in an asset, and tablet. Basically, this is showcasing how workers will communicate with command centers and supervisors in the future, and how industrial facilities can be monitored and controlled remotely. If you want to see it and interested in exploring how you can start on a Connected Worker initiative in your company, connect with me and maybe we can arrange a visit for your company!
In this post, I want to cover 3 key things you need to analyze to justify the investment of connected worker initiative.
First, how much value will come from a safety perspective? The US spends nearly 60 billion USD due to injuries in the workplace, making it a good idea to invest to lower even just 10% of that amount.
Second, you need to forecast the ROI from the added productivity. We can look at this from savings in replacing in-person inspections with remote inspections, first time fix rate, total time to resolution, and remote training. (Read more here)
And third, an analysis on how using digital impacts employee engagement is also necessary. Gallup showed that highly engaged business units realize a 41% reduction in absenteeism and a 17% increase in productivity. (Read more here).
Quantifying all these benefits will help you build the business case to invest in the connected worker. Of course the numbers presented might not apply to you, so due diligence becomes important.
Lastly, you can read more on the thought leadership piece from a few consulting firms on Connected Worker:
Chris' Learning Notes 